What’s it Like to Work at LaForce?

Highlighting: Contract Small Project Specialists

Marc Heimerl LaForce IncMeet Marc Heimerl.

He started at LaForce over two years ago, and thrives in his role of “Small Project Specialist” in the Contract Sales division.

Small Project Specialists – or “SPS” – are crucial to LaForce’s continued success, as they serve a quickly growing portion of company business. The LaForce SPS team works closely with our outside sales representatives and customers to complete every step of the smaller projects our customers need, typically which require shorter lead times. Customers overwhelmingly appreciate the efficiency and quicker turnaround time in which their projects are completed, while also growing a relationship with another knowledgeable representative of LaForce to answer questions and assist with their project needs. Another way to describe this role is “Inside Sales,” since these individuals work in the office handling customer jobs from beginning to end.

Contract SPS team members like Marc need to be versatile, ambitious, detail-oriented, and committed to continued learning. His duties include:

  • Analyzing plans, specifications and project documents for small construction projects.
  • Developing cost estimates and effectively communicating with general contractors.
  • Scheduling and project managing each job, from start to finish.
  • Developing a deep product knowledge to ensure customers receive the proper product and troubleshoot issues in the field.
  • Understanding the needs of each customer to provide personalized support.
  • Working with subject matter experts around LaForce to solve customer needs and troubleshoot issues.

While LaForce can handle new construction projects with several thousand openings, we also welcome projects that only require a single door replacement, hardware change, or new restroom accessory or partition. Our SPS team defines “small projects” as those involving about 10 or fewer openings, as well as those that require a quick turnaround time. Specifically, the “Contract” sales team that Marc works within works with General Contractors. Our “Aftermarket” SPS team, in contrast, works with building owners and facility managers.

In addition, Marc and the rest of the SPS team benefit from ongoing training, mentorship, and a supportive team atmosphere. Our Small Project Specialists come from a variety of backgrounds with different skills and training, but share many of the same personal characteristics that lead them to excel as project managers, sales representatives, and subject matter experts.

When asked why Marc enjoys this role, he noted:

“The SPS role allows me to feel energized by performing a wide variety of tasks and managing several projects simultaneously. No two days are the same. I get to see projects through from start to finish, and I interact with a variety of supportive people.”

If you enjoyed reading this, you may also like another blog that features the SPS team: “Project Spotlight: St Mary’s Hospital 5th Floor West Wing Room Upgrades.” Our full blog series “What’s it Like to Work at LaForce?” can be found here.

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LaForce is a hard-working, friendly company that emphasizes culture, advancement, leadership, and growth. These four areas are the top reasons why people continue to work for LaForce.

Culture

“We really care about our employees.”

LaForce accentuates work-life balance, as well as community involvement and a healthy lifestyle. LaForce has an active Volunteer Program and Wellness Program, made up of employees from multiple work areas. Many initiatives are implemented throughout the year to help employees make healthy choices and give back to their communities. Beyond these resources, LaForce maintains a positive and supportive working climate for its day-to-day business.

Advancement

“Your career here at LaForce is in your hands.”

President/CEO Brian Mannering began working at LaForce 29 years ago in shipping and receiving, and Chairman/former CEO Ken Metzler started 37 years ago in the estimating division. These are just two examples of the “advancement from within” precedent at LaForce. Most managers and leaders work their way up in the organization, and many other employees switch teams and duties during their tenure at the company.

Leadership

“Our leaders are forward-thinking and engaged.”

With an open door policy and a management team that makes an effort to get to know all employees, LaForce is a growing company with a small business feel. LaForce leaders are innovative and hard-working, and aren’t afraid to get involved with the day-to-day operations of the company.

Growth

“If you’re looking for a stable and growing company to call home, this is it.”

Since 2000, LaForce has added seven new locations nationwide. This spurs growth and hiring not only at the new locations, but also in the support teams at the Green Bay headquarters. Growth at LaForce is also deliberate and responsible. New markets are carefully vetted and conservatively projected prior to investment.

These are just four of the reasons why LaForce’s workforce is so committed. For more information about current open positions, visit our Careers homepage.

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